Complaints
Tell us if something's not right.
We take every concern seriously. Submit the form below and it goes straight to our complaints team at complaints@theextensionworks.co.uk.
Our complaints procedure
- Submit this form (or email complaints@theextensionworks.co.uk).
- We acknowledge your complaint within 3 working days.
- We investigate and respond fully within 14 working days.
- If you're still unhappy, we'll escalate to a director for a final review.
Prefer to call?0203 488 1081 · Mon–Fri 08:00–18:00